Salesbuildr

The portal that helps IT Providers build a great customer experience

Link to my LinkedIn profile.
Victor Raessen
Founder

Would you like to know more? Book a meeting with me today to determine if we are a right fit for your needs.

Waiting list

Leave your email address below to jump on the waiting list. We will inform you when we will launch. We promise we won't spam you.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Capabilities

Capabilities

Create proposals

Create a collaborate on great looking proposals that are synced to your PSA.

Customer service

Onboard and enable customers to track orders, view invoices and interact with support.

Self Service catalog

Enable customers to place orders in your service catalog.

Customer enablement

Enable customers with documentation that’s linked to your service catalog.
Outcomes

Outcomes

Customer experience improved

Create a collaborate on great looking proposals that are synced to your PSA.

Sales cycles shortened

Onboard and enable customers to track orders, view invoices and interact with support.

Customer can self service

Enable customers to place orders in your service catalog.

Your services productised

Enable customers with documentation that’s linked to your service catalog.

Front end and backend in sync

Spend less time pulling in information from different systems that need to be interpreted and formatted for clients.
FAQ

FAQ

Q: When is Salesbuildr expected to launch?

A: We expect to launch the beta release at the end of Q3.

Q: Which PSA systems integrate with Salesbuildr ?

A: We will integrate with Datto Autotask on release. We will add support for industry leading platforms afterwards.
Next steps

Next steps

You branded customer portal can be provisioned in minutes and setup in a couple of hours. To gain access to their portal, your customers can login using their existing Microsoft 365 account.
Would you like to learn more? We would love to talk to you to understand more about your specific needs.

How to exceed customers expectations

Most MSP use different systems to interact with their customers. A landing page to persuade, a contact form to convert, a quoting tool to sell, a ticketing system to support, a documentation system to educate, a reporting system to provide proof of work, email for communications and a billing system to invoice. If you are one of them, chances are  your customers feel frustrated when it comes to their online interactions.

Buyers no longer are willing to accept less from their professional experience as B2B purchasers than they are accustomed to getting from their personal experience as consumers.

Results from this 2019 survey from McKinsey showed that those suppliers who provide outstanding digital experiences to their buyers are more than twice as likely to be chosen as a primary supplier than those who provide poor experiences, and about 70 percent more likely than those providing only fair ones.”

Bringing it all together

Salesbuildr is a cloud based customer portal that enables your customers to approve quotes, place orders, track updates, interact with tickets and access documentation. Salesbuildr consolidates information and day to day interactions into a single and easy to use interface that aligns with your brand.

It’s the first platform that combines offers sales enablement, customer support and customer enablement using an abstraction layer that talks to your existing apps.

1. Landing page
2. Contact form
3. Assessment tool
4. Presentation system
5. Quoting tool
6. Documentation system
7. Reporting
8. Ticketing system
9. Service catalog
10. Invoice
11. Messaging

Amazon like experience

Help the decision making proces by offering good, better and best versions of products and services and enable them to compare options side by side before adding their choice to the proposal builder.

When productization is done well, it creates transparency and organises your services into packages where everything is clearly priced, labeled and made attractive so your clients know exactly what they’re getting and for what price. If the connection is high, resistance is low.

If self service is quickly becoming the norm, why throw up barriers and manual effort in order to provide quotes for similar products like workplaces or requests?

Template based proposals

Offer fantastic looking proposals based on template based elements that contain text, media and products from your catalog. Enable self service for the simple stuff and collaborate on more complex solutions.

Get notified when a proposal gets viewed or commented on and automatically update records in your PSA system as you move trough the sales cycle.

If you appeal to a specific niche, or ideal customer profile, you can use language and visuals that are familiar to them in your quotes.

This will make your sales efforts much more effective than using generic language that appeals to nobody in particular.

A smart presentation layer

Automatically notify and update customers when something happens that requires their feedback or attention.  Because Salesbuilder is built on top of an API layer, you are push information from inside your technology stack to

increase the level of automation across workflows.  For example, you can automatically create or update a document in the Salesbuildr frontend, when something changes in your backend.

The same applies to tickets or orders, when records in your PSA platform change, the change is reflected in Salesbuildr.

This enabes you to provide a consistent customer experience, while enjoying the freedom to change and evolve your technology stack over time.

Integrations

Salesbuildr was setup with an API first approach to make it as versatile as possible and allow you to pull or push records between Salesbuildr and the rest of your technology stack.

Salesbuildr will provide adapters with some of the leading platforms out of the box, but will allow you to fill the timeline of your customers with information and events from any application that has an API in a similar way that Slack or Microsoft Teams allows you to push updates to a channel.

On launch
On launch
On launch
Q1 2022

Team

Victor Raessen
CEO
Bart van den Burg Lead Developer
Theodoros Kouroutzidis
Developer
Yvo Joustra
Strategy
Benjamin Kemper
Finance
Femke Markus
Advisor
Valentijn Borstlap
Advisor
Link to my LinkedIn profile.
Victor Raessen
Founder

Would you like to know more? Book a meeting with me today to determine if we are a right fit for your needs.

Waiting list

Leave your email address below to jump on the waiting list. We will inform you when we will launch. We promise we won't spam you.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

How to exceed customers expectations

Most MSP use different systems to interact with their customers. A landing page to persuade, a contact form to convert, a quoting tool to sell, a ticketing system to support, a documentation system to educate, a reporting system to provide proof of work, email for communications and a billing system to invoice. If you are one of them, chances are  your customers feel frustrated when it comes to their online interactions.

Buyers no longer are willing to accept less from their professional experience as B2B purchasers than they are accustomed to getting from their personal experience as consumers.

Results from this 2019 survey showed that those suppliers who provide outstanding digital experiences to their buyers are more than twice as likely to be chosen as a primary supplier than those who provide poor experiences, and about 70 percent more likely than those providing only fair ones.”

Bringing it all together

Salesbuildr is a cloud based customer portal that enables your customers to approve quotes, place orders, track updates, interact with tickets and access documentation. Salesbuildr consolidates information and day to day interactions into a single and easy to use interface that aligns with your brand.

It’s the first platform that combines offers sales enablement, customer support and customer enablement using an abstraction layer that talks to your existing apps.

1. Landing page
2. Contact form
3. Assessment tool
4. Presentation system
5. Quoting tool
6. Documentation system
7. Reporting
8. Ticketing system
9. Service catalog
10. Invoice
11. Messaging

Amazon like experience

Help the decision making proces by offering good, better and best versions of products and services and enable them to compare options side by side before adding their choice to the proposal builder.

When productization is done well, it creates transparency and organises your services into packages where everything is clearly priced, labeled and made attractive so your clients know exactly what they’re getting and for what price. If the connection is high, resistance is low.

If self service is quickly becoming the norm, why throw up barriers and manual effort in order to provide quotes for similar products like workplaces or requests?

Template based proposals

Offer fantastic looking proposals based on template based elements that contain text, media and products from your catalog. Enable self service for the simple stuff and collaborate on more complex solutions.

Get notified when a proposal gets viewed or commented on and automatically update records in your PSA system as you move trough the sales cycle.

If you appeal to a specific niche, or ideal customer profile, you can use language and visuals that are familiar to them in your quotes.

This will make your sales efforts much more effective than using generic language that appeals to nobody in particular.

A smart presentation layer

Automatically notify and update customers when something happens that requires their feedback or attention.  Because Salesbuilder is built on top of an API layer, you are push information from inside your technology stack to

increase the level of automation across workflows.  For example, you can automatically create or update a document in the Salesbuildr frontend, when something changes in your backend.

The same applies to tickets or orders, when records in your PSA platform change, the change is reflected in Salesbuildr.

This enabes you to provide a consistent customer experience, while enjoying the freedom to change and evolve your technology stack over time.

Integrations

On launch
On launch
On launch
Q1 2022
Capabilities

Capabilities

Create proposals

Create a collaborate on great looking proposals that are synced to your PSA

Customer service

Onboard and enable customers to track orders, view invoices and interact with support

Self Service catalog

Enable customers to place orders in your service catalog

Customer enablement

Enable customers with documentation that’s linked to your service catalog
Outcomes

Outcomes

Customer experience improved

Create a collaborate on great looking proposals that are synced to your PSA

Sales cycles shortened

Onboard and enable customers to track orders, view invoices and interact with support

Customer can self service

Enable customers to place orders in your service catalog

Your services productised

Enable customers with documentation that’s linked to your service catalog

Front end and backend in sync

Spend less time pulling in information from different systems that need to be interpreted and formatted for clients.
Next steps

Next steps

You branded customer portal can be provisioned in minutes and setup in a couple of hours. To gain access to their portal, your customers can login using their existing Microsoft 365 account.
Would you like to learn more? We would love to talk to you to understand more about your specific needs.
FAQ

FAQ

Q: When is Salesbuildr expected to launch?

A: We expect to launch the beta release at the end of Q3.

Q: Which PSA systems integrate with Salesbuildr ?

A: We will integrate with Datto Autotask on release. We will add support for industry leading platforms afterwards.

Team

Victor Raessen
CEO
Bart van den Burg
Lead Developer
Theodoros Kouroutzidis
Developer
Yvo Joustra
Strategy
Benjamin Kemper
Finance
Femke Markus
Advisor
Valentijn Borstlap
Advisor