CASE STUDY

Onited

Onited is a leading MSP with over 250 IT experts across 14 office locations in the Netherlands, serving hundreds of organisations in healthcare, legal, primary care, and accounting.

Autotask Large MSP 🇳🇱 Zwolle, Netherlands
Onited was previously known as Arcus IT. This case study is still published at the legacy /case-study/arcus-it URL on salesbuildr.com, so we’ve kept the same address here.
Onited
Onited
ABOUT ONITED

Onited

Onited is a leading MSP with over 250 IT experts across 14 office locations in the Netherlands, serving hundreds of organisations. They specialise in providing outcome-driven solutions to the healthcare, legal, primary care, and accounting sectors.

THE CHALLENGE

What Onited Was Up Against

Onited needed to standardize their sales processes and reduce administrative overhead across their large organization.

  • Need for standardisation and productisation of the sales portfolio
  • Desire for a seamless sales workflow for outcome-based solutions
  • Time-consuming sales admin tasks due to manual data entry
THE SOLUTION

How Salesbuildr Helped

Onited adopted Salesbuildr, which offers seamless integration with Autotask PSA, eliminating manual data entry.

The product management capabilities and smart template library enabled alignment of sales offerings.

The platform facilitated the sale of standardised and productised services tailored to their target sectors through a centralised portal.

THE RESULTS

The Outcome

The implementation resulted in streamlined operations and improved customer relationships.

  • Significant reduction in administrative workload
  • Streamlined sales process with enhanced accuracy
  • Improved customer experience and business growth
  • Strengthened customer relationships through tailored outcome-based solutions
AT A GLANCE

Onited, Summarized

Challenges

  • Need for portfolio standardization
  • Complex multi-location sales
  • Manual data entry overhead

Benefits

  • Standardized sales portfolio
  • Streamlined processes
  • Enhanced customer experience
“Salesbuildr has enabled us to standardize our sales portfolio across all 14 locations while maintaining our focus on outcome-driven solutions for our target sectors.”
O
Sales Team
Onited

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