CASE STUDY

Fancit

Fancit is a 25-employee MSP whose sales team of 3 manages over 250 customers across the Netherlands, streamlining fast service delivery, lead generation, and self-service.

Autotask Small-Medium MSP 🇳🇱 Kootwijkerbroek, Netherlands
Fancit team
Fancit
ABOUT FANCIT

Fancit

Fancit is a 25-employee MSP dedicated to taking their customers further and staying on top of their IT needs. Their sales team of 3 manages over 250 customers across the Netherlands, streamlining fast service delivery, lead generation, and self-service.

THE CHALLENGE

What Fancit Was Up Against

Fancit’s team was searching for a faster and more convenient way to create impressive proposals and quotes. Their previous system was limited in terms of quote design.

  • Time-consuming proposal creation
  • Limited quote design capabilities
  • Looking to improve cross-sell
THE SOLUTION

How Salesbuildr Helped

Salesbuildr’s drag-and-drop template-based quote creation system allows sales teams to easily and quickly generate professional-looking quotes.

The centralized product management function ensures that every product and service is standardized and organized into categories and sub-categories, with optimal profit margins that sales teams can choose from every time.

Salesbuildr’s integration with Autotask automated the updating of opportunities, product information, pricing, and availability, reducing manual data entry and maximizing revenue streams.

THE RESULTS

The Outcome

Since adopting Salesbuildr, the sales team at Fancit can now quickly and easily create professional proposals and quotes that resonate with their customers.

  • Introducing mandatory and optional add-ons has increased the number of cross and upsell opportunities across the board
  • Specific Fancit customers have the option to purchase products and services via the self-service storefront, completely white-labeled with Fancit’s branding, fonts, colours and images, freeing up time for account managers
AT A GLANCE

Fancit, Summarized

Challenges

  • Time-consuming proposal creation
  • Limited quote design capabilities
  • Looking to improve cross-sell

Benefits

  • Easily and quickly create professional proposals
  • Increased efficiency in the sales team
  • More cross-sell opportunities
  • Customers using the self-service storefront
“Since partnering with Salesbuildr, we can create professional proposals much more quickly and easily than we ever did before. Our Fancit-branded customers now have the opportunity to purchase additional services through our self-service storefront, which has really helped boost revenue and has given our account managers more time for strategy and relationships building.”
TG
Tom Grining
Sales Manager, Fancit

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