CASE STUDY

I4

i4 is an IT service provider based in Ede and Amsterdam, Netherlands, adopting a ‘cloud-first’ strategy to integrate future-proof IT solutions into clients’ operations.

Autotask Small-Medium MSP 🇳🇱 Veenendaal, Netherlands
i4 team
I4
ABOUT I4

I4

i4 is an IT service provider based in Ede and Amsterdam, Netherlands, adopting a ‘cloud-first’ strategy to integrate future-proof IT solutions into clients’ operations.

THE CHALLENGE

What i4 Was Up Against

i4 faced restrictions with their previous system that limited their sales effectiveness.

  • Restrictive previous system for quote creation
  • Limited integration with Autotask PSA
  • Need for standardization of sales portfolio
THE SOLUTION

How Salesbuildr Helped

Implementing Salesbuildr allowed i4 to utilize a centralized product management solution for standardizing offerings.

The platform enabled creation of professional-looking quotes quickly with a drag-and-drop, template-based system.

Seamless integration with Autotask PSA reduced manual data entry and improved workflow efficiency.

THE RESULTS

The Outcome

The implementation resulted in significant operational improvements and new opportunities.

  • 50% reduction in sales admin time
  • Improved alignment between sales and service teams
  • Exploration of self-service customer storefronts for frictionless upscaling
50%Reduction in sales admin time
AT A GLANCE

I4, Summarized

Challenges

  • Restrictive quote system
  • Limited PSA integration
  • Lack of standardization

Benefits

  • 50% admin time reduction
  • Better team alignment
  • Self-service exploration
“Salesbuildr has standardized our sales process and cut our admin time in half. We’re now exploring self-service options that will take our efficiency to the next level.”
I
Sales Team
i4

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