Campai
Campai is a Dutch MSP providing Managed IT, Cloud Services, and VoIP to various sectors, with a team of 17 employees.
/case-study/campai-main, is the complete story.
Campai
Campai is a Dutch MSP providing Managed IT, Cloud Services, and VoIP to various sectors, with a team of 17 employees.
What Campai Was Up Against
Campai faced efficiency issues with manual processes and needed better standardization.
- Manual data entry and duplication in Autotask
- Need to sell only approved, standardized products and services
- Desire to offer customers a self-service purchasing option
How Salesbuildr Helped
Salesbuildr enabled Campai to create professional proposals quickly with a drag-and-drop, template-based system.
The platform allowed management of products from multiple distributors in a centralized catalog.
Implementation of a self-service customer storefront, fully branded to Campai, enhanced customer experience.
The Outcome
The solution delivered significant time savings and improved customer experience.
- Up to 50% reduction in sales admin time
- Standardized and centrally managed products and services
- Improved customer experience through self-service options
Campai, Summarized
Challenges
- Manual data entry
- Need for standardization
- Customer self-service demand
Benefits
- 50% admin time reduction
- Centralized product management
- Self-service customer portal
“Salesbuildr has cut our admin time in half and given our customers the self-service options they want. Our sales process is now standardized and much more efficient.”
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