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CASE STUDY

Campai

Campai is a Dutch MSP providing Managed IT, Cloud Services, and VoIP to various sectors, with a team of 17 employees.

Autotask Small-Medium MSP 🇳🇱 Zoetermeer, Netherlands
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How did Campai stop duplicating data in Autotask with Salesbuildr?

Campai moved quoting to Salesbuildr templates so approved products flow to Autotask without double entry.

Customer and PSA

  • 17-person MSP in Zoetermeer, Netherlands, offering managed IT, cloud and VoIP.
  • PSA: Autotask.

Before Salesbuildr

  • Manual data entry and duplication in Autotask.
  • Need to sell only approved, standard products and services.

Results

  • Template-based proposals built quickly.
  • Products from multiple distributors in one central catalog.
  • A Campai-branded customer storefront.

How the Autotask integration works · PSA sync explained · More MSP case studies

Campai team
Campai
ABOUT CAMPAI

Campai

Campai is a Dutch MSP providing Managed IT, Cloud Services, and VoIP to various sectors, with a team of 17 employees.

THE CHALLENGE

What Campai Was Up Against

Campai faced efficiency issues with manual processes and needed better standardization.

  • Manual data entry and duplication in Autotask
  • Need to sell only approved, standardized products and services
  • Desire to offer customers a self-service purchasing option
THE SOLUTION

How Salesbuildr Helped

Salesbuildr enabled Campai to create professional proposals quickly with a drag-and-drop, template-based system.

The platform allowed management of products from multiple distributors in a centralized catalog.

Implementation of a self-service customer storefront, fully branded to Campai, enhanced customer experience.

THE RESULTS

The Outcome

The solution delivered significant time savings and improved customer experience.

  • Up to 50% reduction in sales admin time
  • Standardized and centrally managed products and services
  • Improved customer experience through self-service options
50%Reduction in sales admin time
AT A GLANCE

Campai, Summarized

Challenges

  • Manual data entry
  • Need for standardization
  • Customer self-service demand

Benefits

  • 50% admin time reduction
  • Centralized product management
  • Self-service customer portal
“Salesbuildr has cut our admin time in half and given our customers the self-service options they want. Our sales process is now standardized and much more efficient.”
C
Sales Team
Campai

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