CASE STUDY · IT SERVICES

Nostra: From Half a Day to a Couple of Minutes

Nostra eliminated manual document variations and admin-heavy proposal work across its 350-person team, streamlining sales end-to-end with Salesbuildr on Autotask.

IT Services Dublin, Ireland PSA: Autotask 350 Employees
Nostra team accepting the Pax8 Beyond Peak Performance EMEA award
Nostra logo
AT A GLANCE

Nostra, By the Numbers

Employees350
Sales Team30
Time Savings90%
Content Standardization100%
THE CHALLENGE

Manual Document Chaos Behind a Great Service Delivery

Nostra's previous sales process was creating absolute chaos with manual document variations and human error. While service delivery was excellent, the sales process was admin-heavy and inefficient.

×

Multiple Document Variations

Many variations of the same document, with no way to standardize fonts, layouts, or service offerings.

×

Human Error, Admin-Heavy

Manual replication of proposals into Autotask, with no connection between systems.

×

Time-Consuming Price Searching

Searching across 10–15 different vendor portals, losing profit to admin overhead.

THE SOLUTION

One Source of Truth for Every Proposal

Nostra needed a quoting platform that created a single source of truth for all proposal content, with automation that eliminated manual processes and human error.

✓

Single Source of Truth

Centralized content management, with every section approved by heads of service, install, and sales.

✓

Marketing-Approved Content

The marketing team was heavily involved in content design to keep proposals consistent.

✓

Direct Distributor Integration

Single-place pricing lookup with live availability, replacing manual searches across 10–15 vendor portals.

✓

Automated Quotes & Audit Trail

The system automatically builds quotations and sales opportunities with a full audit trail.

THE RESULTS

Immediate and Dramatic Transformation

What used to take half a day now takes just a couple of minutes, with complete standardization and elimination of human error.

1

90% Time Savings

Proposal creation went from a half-day process to a couple of minutes.

2

100% Content Standardization

All proposals now use approved, consistent content.

3

Zero Manual Entry Errors

Human error was eliminated through automation.

4

Full Audit Trail Visibility

Complete tracking of every proposal change, end to end.

“It’s really changing how we work at Nostra, changing our sales process from click-heavy manual processes everywhere to a streamlined, automated single point of information which is really really helpful for us. The proposal builds the quotation, it builds the sale.”David Green, Insight Sales Support Manager · Nostra
Watch the full interview with David Green
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David Green
Insight Sales Support Manager, Nostra
“What used to take half a day now takes a couple of minutes.”
90%
Reduction in time spent building proposals
350
Employees at this Irish IT services provider
Zero
Manual re-entry between distributor pricing & quotes

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