EPISODE #10 · HARVEST! THE MSP SALES SHOW

James Davis: Why Clients Need Portfolios, Not Products

James Davis, chief strategy officer at TSP Advisory, on a portfolio of outcomes rather than a fixed product stack. He covers who you serve, what you do not do, and service gross margin.

  • → A portfolio of outcomes, not a rigid stack
  • → Who you serve, and what you do not do
  • → Service gross margin and pricing
  • → AI work beyond reselling licences
Guest: James Davis · Chief Strategy Officer, TSP Advisory · 33 min · 2025
KEY TAKEAWAYS

What You’ll Learn From This Episode

“All MSPs are like zebras - they might be unique under the covers, but when seen as a group, none stand out.”

James Davis

“Our industry runs at an average of 6% EBITDA with at least 25% breaking even or losing money. Why copy what others are doing?”

James Davis

“I’ve doubled businesses by focusing on their existing clients and right-sizing their pricing.”

James Davis

“I’m seeing more client churn than ever before. It’s not about price - at least 60% of clients are maturing out of their current MSP.”

James Davis
ABOUT THE GUEST

James Davis

JD

James Davis

Chief Strategy Officer, TSP Advisory

James Davis of TSP is a technology solutions partner education and enablement leader in the APAC region, known for his role as Chief Strategy Officer at The TSP Advisory

Connect with James on LinkedIn →
RESOURCES & LINKS

Mentioned in This Episode

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