How PGH Networks Eliminated ConnectWise Quoting Chaos
PGH Networks is a 40-person managed service provider based in Pittsburgh, Pennsylvania. As co-owner and CIO, Bill Weisser leads sales engineering for complex quotes and statements of work, and streamlined the entire quote-to-cash process with Salesbuildr on ConnectWise Manage.
PGH Networks on video
A ConnectWise Catalog in Chaos
PGH Networks’ previous quoting tool was simple for quote editing, but completely failed on the integration side, creating absolute chaos in their ConnectWise product catalog.
- ConnectWise integration created product duplications and catalog mess
- Missing products on orders and incomplete project details
- Time-consuming quote searches slowed the sales and delivery teams down
Deep ConnectWise Sync That Actually Works
PGH Networks needed a quoting platform with deep ConnectWise integration that worked properly, without creating operational headaches.
- A sync status indicator on the main screen flags immediately if a quote or product isn’t converting properly
- Drag-and-drop widgets and templates enable rapid customization without formatting issues
- Direct integration with Pax8, Ingram, and TD Synnex catalogs for live pricing
- Seamless ConnectWise opportunity closure and sales order creation on approval
- Electronic signatures automatically convert orders and notify procurement and professional services teams simultaneously
Zero Questions Left Within a Week
Within a week of implementation, both sales admin and sales engineering were completely comfortable with the system, with no questions remaining.
- Complete elimination of ConnectWise integration problems
- Quote creation streamlined with templates and widgets
- Instant quote searching · find any previous quote in seconds
- Professional PDF layouts with proper page break control
- Automated order conversion and team notifications
What PGH Networks Says About Salesbuildr
“The learning curve was really short. We started quoting within a couple of days of purchasing the product, and the support team has been fantastic throughout. We drew a line in the sand and said all new quotes start here. Within a week, we were out of questions and didn’t miss our old system.”
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