Yuri van der Sluis: Good Service Isn’t Enough
Yuri van der Sluis on customer intimacy and community, for MSPs that are not the cheapest and not the most innovative. He is the author of Trust Me, I’m a Salesman.
- → Customer intimacy when you are not the cheapest
- → Community as a differentiator
- → Business questions before technology
- → Events that connect clients with each other
What You’ll Learn From This Episode
“If you are not the most innovative in your space, if you’re not the cheapest, then it’s about customer intimacy. How do you build that customer intimacy? One of the ways to do it is to build a sense of community.”
Yuri van der Sluis“Saying your customer-focused doesn’t make you customer-focused... People who say they do consultative selling usually have no idea how to actually do it.”
Yuri van der Sluis“Your biggest asset is your clients, how they use the technology and their experience...This is where there is a very good opportunity.”
Yuri van der SluisYuri van der Sluis
Yuri van der Sluis
Sales expert
Yuri van der Sluis is all about helping sales pros make a real impact, both in their careers and the people they work with. As the founder of SalesHookup, he created one of the first peer-to-peer mentoring tools in the sales world, making it easier for teams to learn from each other.
Connect with Yuri on LinkedIn →Ready to Unlock Revenue From Your Existing Clients?
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