Nigel Moore: Most MSPs Miss 50% of Client Opportunity
Nigel Moore, founder of The Tech Tribe, on a client service matrix: green for services a client already has, orange for openings, red for no-gos. He also covers technology business reviews that start from the client’s goals.
- → A client service matrix: green, orange and red
- → Technology business reviews that start with the client’s goals
- → Security conversations without empty fear
- → Service plans the client can understand
What You’ll Learn From This Episode
“The ones that are willing to go and push themselves past that little bit of pain to go and start the process are the ones that are going to be successful out there. Business is really mindset, like our business only grows to the level that our mindset grows.”
Nigel Moore“The key with those TBR conversations is making it about the client, 100% about them and their frustrations, their fears, their wants, their aspirations, all the types of things that they’re looking for in the business.”
Nigel Moore“There’s people that sell with fear unnecessarily, but there’s times to sell with fear necessarily.”
Nigel MooreNigel Moore
Nigel Moore
Founder, The Tech Tribe
Nigel leads The Tech Tribe, a community of over 4,500 MSPs worldwide, providing resources and guidance for better business growth.
Connect with Nigel on LinkedIn →Related Episodes
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