TCA Telecom and IT
How TCA Telecom and IT transformed from manual Word quotations and Excel chaos to professional digital sales, achieving €630,000 in new revenue with a 73% conversion rate in just six months.
How did TCA Telecom and IT move from Word and Excel quotes to digital sales on Autotask?
TCA replaced Word quotes and Excel pricing with Salesbuildr on Autotask. CEO Albert Spanjer shared his six-month results on LinkedIn.
Customer and PSA
- 17-person Dutch ICT company in Assen, led by CEO Albert Spanjer.
- PSA: Autotask.
Before Salesbuildr
- Quotes written in Word documents.
- Pricing calculated in separate Excel sheets.
- Constant text and price changes as products changed.
Implementation timeline
- Results reported by the CEO after six months on Salesbuildr.
Results
- 225 deals closed and €630K in new revenue in six months, as posted by the CEO on LinkedIn.
- 28 opportunities lost, worth €123K, in the same period.
- Quotes sent digitally, adjusted on the fly and signed online.
“Professional quotes on the digital doormat in no time. Adjust on the fly. Digital signing. And customers? They are impressed!”Albert Spanjer, CEO, TCA Telecom and IT
How the Autotask integration works · PSA sync explained · More MSP case studies
The TCA Telecom and IT team
A Trusted Advisor, Not Just a Supplier
TCA Group B.V. is a Dutch ICT company led by Albert Spanjer, headquartered in Assen, Netherlands. The company specializes in digital security, cloud services, compliance, and IT consultancy, serving as a trusted advisor rather than just a supplier.
Team members: 17 · CEO: Albert Spanjer · Location: Assen, Netherlands · Specialties: Digital Security & Cloud
Word Documents, Excel Sheets, and Zero Satisfaction
TCA’s traditional quoting process was frustrating and inefficient, creating friction in their sales cycle and reducing team satisfaction.
- Manual quotations created in Word documents
- Separate Excel spreadsheets for pricing calculations
- Constant text and price changes due to product updates
- “A lot of hassle with zero satisfaction, the fun only started with implementation”
From Manual Chaos to Professional Efficiency
TCA implemented Salesbuildr as their digital sales transformation solution, completely revolutionizing their quotation process from manual chaos to professional efficiency.
Albert Spanjer calls it “a real game changer” that brought back the joy in sales by eliminating administrative friction and enabling his team to focus on what matters most: serving clients.
- Professional quotes delivered to the digital doormat instantly
- Real-time adjustments and on-the-fly modifications
- Digital signing capabilities for streamlined approval
- Enhanced insight into pricing and stock management
Six Months, €630K in New Revenue
After six months with Salesbuildr, TCA’s results speak for themselves. Albert’s authentic metrics demonstrate the transformative impact on their sales performance.
Exceptional win rate: Only 28 opportunities lost (worth €123,000) compared to 225 successful closures, demonstrating significantly improved sales effectiveness.
Customer impression: Clients are genuinely impressed with the professional presentation and streamlined digital experience.
Joy returns to sales: Albert reports that “the fun is back in sales” with the team energized by efficient processes and customer success.
“Professional quotes on the digital doormat in no time. Adjust on the fly. Digital signing. And customers? They are impressed!”AS Albert Spanjer CEO, TCA Telecom and IT
“In short: the fun is back in sales. And me? Happy as can be!”Albert Spanjer, CEO · TCA Telecom and IT
“🎉Finally made a really good decision again! 🎉 In my career, I have probably made more ‘less good’ decisions than brilliant ones… But now I have one. A real game changer; Salesbuildr.”Albert Spanjer, CEO · posted on LinkedIn after 6 months with Salesbuildr View the original LinkedIn post →
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